Refund Policy

At our company, we prioritize customer satisfaction and strive to deliver high-quality products. Our items are made to order and printed on demand. Please be informed that we do not offer refunds or exchanges unless a product is received defective.

In the event that you receive a defective product, please contact us immediately at admin@efcombatives.com. Our dedicated customer support team will assist you with the return process and ensure that the issue is resolved promptly.

To be eligible for a refund, the product must be returned in its original condition, with all tags attached and in the original packaging. Proof of purchase, such as a receipt or invoice, is also required.

Once we receive and inspect the returned product, we will determine if it is defective. If the product is deemed defective, we will issue a full refund to the original payment method within a reasonable timeframe.

Please note that refunds are only processed for defective products. In all other cases, we cannot offer refunds. We kindly request your understanding in this regard.

For any further inquiries or concerns, please feel free to contact our customer support team at admin@efcombatives.com.